Contact CRM
Finally, an easier way to manage all your customer information
Never let another client fall through the cracks. Get organised and stay on top of every aspect of your clients’ interaction throughout their relationship with your business
Why do I need a Contact CRM?
Tired of scattered customer data and missed opportunities? Without a centralised system, you risk losing valuable information and failing to connect with your audience on a personal level.
Magnifier’s Contact Management is your solution. It’s a central hub for all your customer data, allowing you to create detailed profiles, segment your audience, and automate personalised communication. This translates to better engagement, higher conversions, and ultimately, increased revenue for your business.
Single source of truth for your customer information
- Keep your customer’s information organised and up to date across the team.
- Eliminate data silos, fragmented storage systems and maintain accurate and consistent contact information.
- Capture every interaction, purchase, and preference in a single, dynamic customer profile.
- Create a customised view of your clients based on what you find most important.
- Design tailored customer data fields to gather the most relevant information specific to your business needs.
- Deliver consistent, personalised experiences that keep customers engaged and loyal
- Build long-lasting relationships with customers who feel seen, heard, and valued by your brand.
- Organise your audience into meaningful groups based on demographics, interests, behaviour, and more.
Laser-Focus Your Sales & Marketing: Achieve higher ROI
- Tailor your marketing campaigns to specific segments, ensuring maximum relevance and engagement.
- Automate routine communication tasks, ensuring timely and consistent interaction with customers so you are always top of mind when they need to make purchasing decisions.
- Create automated email sequences, SMS campaigns, and more, to nurture leads at every stage of the buyer’s journey.
- Empower your sales team with intelligent lead scoring that automatically prioritises hot prospects
- Focus efforts on the most promising leads, accelerating your sales cycle and closing more deals
- Free up your time and resources to focus on other aspects of your business, while your sales machine runs in the background.
Create a 5-star experience that keeps customers coming back.
- Respond to customers quicker than before with all of your communications in one view.
- Give your clients exactly what they want with tailored marketing, sales and support activity based on rich customer data.
Frequently Asked Questions
Can I import my existing contacts from other platforms?
Absolutely! Magnifier offers seamless data import from any platform through our Smart Data Import Wizard. Just upload a CSV and you are good to go.
Do I have to manually add clients?
Not really. Whenever a new client contacts or schedules with you through our form or calendar feature, a Client record is automatically created for that client in your account, including all the information the client provided.
You can also add new clients to your list even if the client has never contacted you before.
Does Magnifier offer automation in contact management?
Yes, Magnifier provides automation features for routine tasks such as follow-ups, allowing businesses to maintain consistent communication with minimal manual effort.
Can I customise the contact fields to fit my specific needs?
Yes, Magnifier allows you to create custom fields to capture any additional data points relevant to your business.
Is there a limit to the number of contacts I can store?
Unlimited! We believe in scaling alongside your business, so you can grow your database without worrying about hitting any arbitrary limits.
Is my data secure with Magnifier?
Security is our top priority. We utilise industry-standard encryption and security protocols to protect your customer data.